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FREQUENTLY ASKED QUESTIONS
My periodontal specialist told me I should have three or four cleanings a year, but my plan only covers two…why?

The number of covered cleanings for each benefit period is established by the benefits and limitations/exclusions of your group dental plan. We are obligated to apply the plan provisions consistently for all members regardless of individual circumstances. Our denial of your additional cleanings doesn't suggest that the services shouldn't be performed. We do not intervene in treatment decisions between a dental provider and patient, nor do we determine dental necessity.

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