contact us  |   GO >>    home   our story   our latest   member   provider   benefits administrator   producer   find a provider   forms  QUICK LINKS resource center home forms nominate a provider frequently asked questions how to submit a claim or pretreatment estimate our glossary state specific appeals rights FREQUENTLY ASKED QUESTIONS Why did you pay me? Payment was supposed to go to the dental office. We pay according to how benefits are authorized on the claim form. If you sign the authorization field on the claim form, benefit payment is released to the dental office and we will pay benefits to your dental office. home  |   privacy & legal statements | ©2012 Ameritas Life Insurance Corp. Ameritas Group is a division of Ameritas Life Insurance Corp.